基本情報

求人名 Platform Engineer – Veeva CRM

勤務地 Nihonbashi, Tokyo

事業部 DigitalX

雇用形態 正社員

仕事内容

【About Astellas】

Astellas is a global life sciences company committed to turning innovative science into VALUE for patients. We provide transformative therapies in disease areas that include oncology, ophthalmology, urology, immunology and women's health. Through our research and development programs, we are pioneering new healthcare solutions for diseases with high unmet medical need.(HP:Learn more about Astellas

Are you driven to make a real difference in the lives of patients? 

We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas, and aren't afraid to take intelligent risks. People who act with unwavering integrity and are deeply committed to making a tangible impact.

【募集の背景 / Purpose & Scope】

As a Platform Engineer of a team of individuals in a specific area of digital expertise, you will be a crucial player in driving our digital initiatives forward in our agile organization. Our agile operating model consists of two components – Digital Capability and Digital Execution. Digital Execution are about aligning multiple missions around business goals and facilitating collaboration on a larger scale. Digital Capability, on the other hand, focus on the growth and development of individuals within a specific expertise area. This dual structure enables us to scale agile practices efficiently while maintaining a focus on both product development and individual skill enhancement.

A Platform Engineer focuses on the development, deployment, and integration of software platforms that support our business processes and operations. This role involves a blend of technical expertise, business acumen, and a deep understanding of the specific platforms that drive business functions including Veeva CRM, Veeva Align, Veeva MyInsights, Veeva Vault Promomats and Veeva Vault MedComms. The goal is to ensure these platforms are optimized to support business goals, enhance efficiency, and drive growth. You will be at the forefront of implementing innovative solutions and will have the opportunity to work on cutting-edge technologies in your field.


【職務の内容 / Essential Job Responsibilities】
(雇入れ直後)

・Platform Development and Configuration: Design, develop, and configure business platforms to meet the specific needs of our organization. This could involve programming, configuring settings, and integrating various software solutions.
・System Integration: Ensure seamless integration between different business platforms and systems (e.g., integrating Veeva CRM and Veeva Vault Promomats/MedComms) to enhance data flow and business processes.
・Performance Monitoring and Optimization: Regularly monitor the performance of business platforms, identify bottlenecks, and implement optimizations to improve efficiency and user experience.
・User Support and Training: Provide technical support to platform users, resolve issues, and conduct training sessions to ensure users can effectively utilize the platforms.
・Initiative Execution: Actively participate in and contribute to various initiatives, applying your specialized skills to achieve the objectives and expected Value. Contribute to the ongoing realization of Value from these enterprise platforms through continuous integration and deployment.
・Collaboration: Work collaboratively with team members within the subdivision and across other digital and business units.
・Continuous Learning: Engage in continuous learning and professional development to stay abreast of the latest trends and technologies in a specific area of expertise.
・Innovation: Contribute innovative ideas and approaches to enhance project outcomes and digital capabilities.
・Reporting: Regularly report on the progress of the various Value Teams and outcomes to your Capability Lead and team members.
・Problem-Solving: Employ analytical and problem-solving skills to overcome project challenges and deliver effective solutions.
・Quality Assurance: Ensure the highest quality and consistency in the work delivered.

(変更の範囲)
会社内での全ての業務

【応募要件 / Qualifications】

<必須 / Required>
・Veeva CRM Certified Administrator and/or Salesforce Certified Administrator
・Minimum 3 years of experience supporting Veeva CRM
・Experienced in supporting Veeva Vault Promomats and MedComms
・Experienced in supporting and configuring all modules of Veeva CRM, including Veeva Events Management and Multichannel CLM
・Experienced in supporting the integration between Veeva CRM and Vault Promomats/Vault MedComms.
・Experienced in building Salesforce reports and dashboards.
・Experienced in Salesforce SOQL queries and using Salesforce various administration tools such as Workbench and Data Loader.
・Experience in writing Salesforce APEX code
・Subject Matter Expertise: Possess a strong understanding of Life Sciences/ Pharma industry across Commercial, Manufacturing and Medical domains.
・Cross-Cultural Experience:  Work experience across multiple cultures and regions, facilitating effective collaboration in diverse environments.
・Innovation and Creativity: Ability to think innovatively and propose creative solutions to complex technical challenges.
・Ability to communicate confidently in English, speaking, listening, and writing.

<歓迎 / Preferred>
Any of the below additional qualifications will be regarded as a plus:
・Experienced in supporting Veeva Vault CRM
・Veeva Vault Platform Certified Administrator
・Good knowledge of the full lifecycle of promotional content and scientific content, including content creation, review and approval, digital asset management (DAM), claims management, and modular content. and how Veeva Vault platform support these processes.
・Experienced in building MyInsights custom dashboards using Veeva MyInsights Studio
・Experience in integration software such as MuleSoft
・Experience in RESTful APIs
・Experience in user authentication and authorisation across multiple devices including use of O’Auth and Azure Mobile Device Management
・Other complex and highly regulated industry experience will be considered across diverse areas like Finance and Medical.
・Analytical Thinking: Demonstrated ability to lead ad hoc analyses, identify performance gaps, and foster a culture of continuous improvement.
・Agile Champion: Adherence to DevOps principles and a proven track record with CI/CD pipelines for continuous delivery.

【応募書類 / Application Documents】
和文履歴書・和文職務経歴書・英文レジュメ
Both Japanese and English Resumes are needed

【選考プロセス / Selection details】
書類選考 → 1次面接 → 2次面接 → 最終面接
※変更の可能性もございますので、予めご了承下さい。
CV screening → First interview → 2nd Interview → Final interview
*Please be advised that there might be a change in the process.

【勤務地 / Location】
(雇入れ直後)
東京都中央区 アステラス製薬 日本橋事業所 本社 
Nihonbashi, Tokyo

(変更の範囲)
会社の定める事業場および自宅

【勤務開始日 / Start Date】
応相談
Will be decided according to the candidate's flexibility

【契約期間 / Contract Duration】
期間の定めなし
Not limited to specified period

【試用期間 / Probation Period】
試用期間原則なし
No probation period in principle

【給与 / Salary】
①基本給:当人の経歴・技術・技能等を考慮して決定
②裁量労働制の場合:裁量労働手当として職務グレードに応じて50,000~100,000円支給
③フレックスタイム制の場合:月間の所定労働時間を超えて勤務する時間に対して時間外勤務手当を支給
①Base salary: will be decided by the candidate's experience, skill and capability.
②When Discretionary Work System is applied: Discretionary work allowance will be paid.(50,000~100,000yen, based on the Grade)
③When Flextime System is applied: Overtime allowance will be paid for time worked in excess of prescribed working hours.

【昇給 / Salary Raise】
有り

【賞与 / Bonus】
有り

【諸手当 / Allowance】
裁量労働手当、住宅手当、通勤手当 等
Discretionary work allowance, Housing allowance, Commutation allowance, etc.

【勤務時間 / Working Hours】
8:45~17:45(月~木)、8:45~16:00(金)、 裁量労働制
裁量労働制の場合、所定労働時間を働いたものとみなす
8:45~17:45(Mon~Thu)、8:45~16:00(Fri)
Discretionary Work System

【休日 / Holidays】
完全週休2日制(土曜・日曜)、祝日、5月1日、夏季、年末年始
Weekends(Sat and Sun), holidays, May 1st, summer vacation, New Year holidays

【休暇 / Vacation Leave】
年次有給休暇、育児休業制度、介護休業制度 等
Annual paid leave, childcare leave system, nursing care leave system, etc.

【福利厚生 / Welfare】
雇用保険、労災保険、厚生年金、健康保険、共済会制度、社宅制度、持株会制度、財形貯蓄制度 等
Employment Insurance, Industrial Accident Compensation Insurance, Welfare Pension Insurance, Health Insurance, Mutual Aid Association System, Company Housing System, Employee Shareholder Association System, Property Accumulation Savings System

【アステラス製薬 採用サイト/ Career web site】
https://re-jp.astellas.com/jp/recruit/newgraduates/

For more information about Astellas, please visit our career web site.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."

【What awaits you at Astellas? 】
・Global collaboration: Become part of a connected global business of like-minded life science leaders, all dedicated to improving patients' lives worldwide. 
・Real-world patient impact: Contribute to transformative therapies that reach patients around the world, knowing your work makes a difference every day.
・Relentless Innovation: Join a company at the forefront of scientific breakthroughs, where you'll have the opportunity to shape the future of healthcare. 
・A Culture of Growth: Chart your own course within a supportive environment that values your contributions, champions your development, and empowers you to pursue your passions. 
 
【Our Organizational Values and Behaviors】
Values: Innovation, Integrity and Impact sit at the heart of what we do. 
Behaviors: We come together as ‘One Astellas’, working with courage and a sense of urgency. We are outcome focused and consistently take accountability for our personal contribution.