求人名 Business Analyst, Veeva CRM
勤務地 Nihonbashi, Tokyo
事業部 DigitalX
雇用形態 正社員
仕事内容
Purpose and Scope:
As individual contributor of a team of individuals in a specific area of digital expertise, you will be a crucial player in driving our digital initiatives forward in our agile organization. Our agile operating model consists of two components – Digital Capability and Digital Execution. Digital Execution are about aligning multiple missions around business goals and facilitating collaboration on a larger scale. Digital Capability, on the other hand, focus on the growth and development of individuals within a specific expertise area. This dual structure enables us to scale agile practices efficiently while maintaining a focus on both product development and individual skill enhancement.
As a business analyst, you will be responsible for understanding the needs of the end users, across commercial and medical business domains, and utilising your knowledge and experience in Veeva CRM suite of products to demonstrate to end users how best to meet their requirements. You will then translate these requirements into well-defined user stories that the system engineers can rely on to develop, test, and deploy the required changes made to the systems.
Responsibilities and Accountabilities:
Business Requirements Analysis: Collaborate with business stakeholders to understand their needs, goals, and objectives. Analyse business processes and workflows to identify improvement opportunities and define requirements for solutions.
Technical Specification Development: Translate business requirements into detailed technical specifications that guide the development of software applications, systems, or processes. Ensure that these specifications meet both the business needs and technical standards.
Solution Design and Recommendation: Work with Digital and software development teams to design solutions that fulfil business requirements. Evaluate potential technical solutions for feasibility, cost-effectiveness, and alignment with business objectives.
Stakeholder Collaboration: Serve as a liaison between business units and technical teams to ensure clear communication and understanding of project goals, requirements, and constraints. Facilitate meetings and discussions to gather feedback and consensus.
Project Management Support: Assist in project management tasks, such as planning, scheduling, and tracking progress. Ensure that projects stay on track to meet deadlines and budget constraints.
Testing and Quality Assurance: Participate in the testing of developed solutions to ensure they meet the defined requirements and standards. Assist in identifying and documenting bugs or issues for resolution.
Training and Support: Develop training materials and provide support to users on new systems or applications. Ensure that end-users are equipped to use the new solutions effectively.
Documentation: Create and maintain documentation related to business requirements, technical specifications, project plans, and reports to ensure knowledge is captured and shared.
Required Qualifications:
・Minimum 5 years of experience in commercial and medical business analysis at a Life Science organisation, focusing on Veeva CRM suite of products, including CRM, Align, Events Management, MCCP and MyInsights.
・Knowledge and experience in commercial and medical domains in Life Science / Pharma industry Demonstrated experience in business analysis, technical analysis, or a related area, demonstrating a track record of bridging business needs with technical solutions.
・Analytical Skills: Strong analytical and problem-solving skills to understand complex business issues and develop appropriate technical solutions.
・Experience in Agile methodology, DevOps, CI/CD principles and practices.
・Technical Knowledge: Good understanding of information technology, software development life cycles, and architectural frameworks.
・Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders and vice versa.
・Collaboration: Ability to work effectively in a team environment, collaborating with diverse groups of stakeholders, including business users, Digital professionals, and management.
・Attention to Detail: Precision in documenting requirements, specifications, and project details to ensure clarity and alignment with objectives.
・Adaptability: Flexibility to adapt to changing requirements, technologies, and project priorities.
・Ability to communicate confidently in English, speaking, listening, and writing.
Preferred Qualifications:
Any of the below additional qualifications will be regarded as a plus:
• Veeva CRM Certified Administrator
• Salesforce Certified Administrator
• Certifications in Agile delivery methodologies (e.g., SCRUM, SAFe)
• Agile Champion: Adherence to DevOps principles and a proven track record with CI/CD pipelines for continuous delivery
Working Environment
• This position is remote and is based in Japan.
• At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.