Job Advert Title: HR_Workforce Services Specialist
Location: Nihonbashi, Tokyo or remote
Division: Human Resources
Employment Class: Permanent
Description
【募集の背景 / Purpose & Scope】
•The Workforce Services Specialist is responsible for working in a fast-paced environment, ensuring high quality and consistent execution of end-to-end workforce services whilst providing a highly positive employee experience.
•The Workforce Services Specialist will play an important role as Astellas continues to grow and expand into new markets and will be responsible for the end-to-end employee life cycle in 50+ countries.
•The role will report to the Workforce Services Team Lead and will work closely with the People Services team, across the broader HR function and directly with the business.
•The role is a SME contributor to the continuous improvement of how Astellas provides HR services to our managers and employees
【職務の内容 / Essential Job Responsibilities】
（雇入れ直後）
Key Accountabilities:
• Accountable for the delivery of end-to-end employee lifecycle services, with special focus on complex HR functional case management for example Benefits; Job Evaluation; Reward; Talent; Systems.
• Accountable for ensuring advice given to managers, employees and external parties is of a high quality, consistent and delivered in a customer focused way.
• Accountable for the timely and accurate processing of payrolls
• Provide knowledge and expertise for projects and initiatives where Workforce Services is a stakeholder providing input on how proposed solutions may impact the Workforce Services Team
Key Deliverables:
• Delivery of Exceptional Workforce Services Provision:
o Ensure the accurate and timely processing of global payrolls by working with third party vendors (in line with agreed service level agreements and internal performance measures)
o Work closely with peers and Workforce Services Team Lead – to escalate and raise risks and themes that may need to be discussed or remedied at a Leadership level.
o Own the HR processes, relevant input and output documentation and supporting tools for the delivery of all in-scope services.
o Create and maintain manual employee and position databases to inform the execution of Payroll by third party payroll providers and satisfy relevant reporting requirements.
o Create and manage a manual database and relevant processes to support; mid and year end reviews, succession planning and bonus.
o Leverage policies and contracts of employment provided by Legal to develop additional documentation where required.
o Ensure that all HR and employee questions are dealt with in line with the agreed SLA’s and drive a highly positive experience for all end users.
o Administer relevant systems – ensuring that data is recorded accurately and pay queries are resolved in a timely manner.
• Drive continuous improvement and manage the impact of change on HR Service Delivery
o Represent Workforce Services as a SME on projects which look to drive change to the ways of working in Astellas.
o Input on the impact of change on our ability to deliver HR Services
o Identify and promote opportunities for continuous improvement.
Ways of Working:
• Build and maintain strong relationships with third parties, line managers, HR teams and employees whilst providing them with the highest level of service.
• Collaborate and build robust relationships with other business areas/external providers to ensure that the Workforce Services Team is proactively included in planning activities that affect service or resource requirements.
• Supporting role to the Workforce Services Team Lead when required, taking ownership, and working autonomously to execute tasks and activities.
• Provide guidance and advice to more junior members of the team.
• Work in partnership with the Continuous Improvement team to drive and deliver best practice at all levels.
• Ability to run reports provide insight and analytics.
• Strong knowledge and competence using Microsoft Office Suite, especially Excel and PowerPoint
• Ability to utilize excel and access to automate the checking of payroll and reporting.
Mandatory Compliance requirements: CATEGORY 1: Core
• To be aware of Astellas' Group Code of Conduct and associated policies and procedures and other applicable laws, codes and regulations: to include relevant industry bodies’ Codes of Practice.
• Clarify and seek guidance as required, and raise any concerns, in a timely manner, with relevant manager; which may include reference to the Ethics and Compliance Team and/or Ethics and Compliance Helpdesk.
• Undertake and comply with relevant mandatory Ethics and Compliance training and updates to maintain personal appreciation of requirements; all training to be undertaken in a timely manner.
• Comply with the Astellas Way and Astellas Competences, in terms of expected values and behaviours, in addition to Astellas’ HR policies, procedures and guidelines
（変更の範囲）
会社内での全ての業務
【就業環境に関する要件 / Specific Physical or Environmental Requirements】
Willing and able to undertake international travel (including staying away)
【応募要件 / Qualifications】
<Experience>
• Prefer to have solid experience in HR
• The ability to develop a truly customer centric environment is important as well as experience in high quality operational HR processes that support our business
• Experience of working with an outsourced and in-house Workforce Servicesmodel is preferable.
• SAP, Alight, and Conduent experience is preferred.
• Knowledge and experience of project management and maintaining governance
• Financial acumen
• Expertise in MS Office (especially Excel, Access)
• Proven ability to influence diverse senior stakeholders.
• Fluent in written and verbal business English
• Ability to cope within a fast paced, growing and changing environment.
• Strong change management skills.
• Able to manage high volumes of work and prioritise effectively.
• Demonstrate excellent customer service skills.
• Ability to quickly build relationships and credibility.
• Collaborative style with the ability to persuade, influence and negotiate at all levels.
• Strong analytical and problem solving skills with the ability to identify root causes and act accordingly.
• Knowledge of Continuous improvement methodology
【応募書類 / Application Documents】
和文履歴書・和文職務経歴書・英文レジュメ
Both Japanese and English Resumes are needed
【選考プロセス / Selection details】
書類選考 → 1次面接 → 2次面接 → 最終面接
※変更の可能性もございますので、予めご了承下さい。
CV screening → First interview → 2nd Interview → Final interview
*Please be advised that there might be a change in the process.
【勤務地 / Location】
（雇入れ直後）
東京都中央区 アステラス製薬 日本橋事業所 本社 またはリモート勤務可能
Nihonbashi, Tokyo or Can be done remotely
（変更の範囲）
会社の定める事業場および自宅
【勤務開始日 / Start Date】
応相談
Will be decided according to the candidate's flexibility
【契約期間 / Contract Duration】
期間の定めなし
Not limited to specified period
【試用期間 / Probation Period】
試用期間原則なし
No probation period in principle
【給与 / Salary】
①基本給：当人の経歴・技術・技能等を考慮して決定
②裁量労働制の場合：裁量労働手当として職務グレードに応じて50,000～100,000円支給
③フレックスタイム制の場合：月間の所定労働時間を超えて勤務する時間に対して時間外勤務手当を支給
①Base salary: will be decided by the candidate's experience, skill and capability.
②When Discretionary Work System is applied: Discretionary work allowance will be paid.(50,000～100,000yen, based on the Grade)
③When Flextime System is applied: Overtime allowance will be paid for time worked in excess of prescribed working hours.
【昇給 / Salary Raise】
有り
【賞与 / Bonus】
有り
【諸手当 / Allowance】
裁量労働手当、住宅手当、通勤手当 等
Discretionary work allowance, Housing allowance, Commutation allowance, etc.
【勤務時間 / Working Hours】
8:45～17:45（月～木）、8:45～16:00（金）、企画業務型 裁量労働制
裁量労働制の場合、所定労働時間を働いたものとみなす
8:45～17:45（Mon～Thu）、8:45～16:00（Fri）
Discretionary Work System
【休日 / Holidays】
完全週休２日制（土曜・日曜）、祝日、5月1日、夏季、年末年始
Weekends(Sat and Sun), holidays, May 1st, summer vacation, New Year holidays
【休暇 / Vacation Leave】
年次有給休暇、育児休業制度、介護休業制度 等
Annual paid leave, childcare leave system, nursing care leave system, etc.
【福利厚生 / Welfare】
雇用保険、労災保険、厚生年金、健康保険、共済会制度、社宅制度、持株会制度、財形貯蓄制度 等
Employment Insurance, Industrial Accident Compensation Insurance, Welfare Pension Insurance, Health Insurance, Mutual Aid Association System, Company Housing System, Employee Shareholder Association System, Property Accumulation Savings System
【アステラス製薬 採用サイト/ Career web site】
https://re-jp.astellas.com/jp/recruit/newgraduates/
For more information about Astellas, please visit our career web site.
"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."