Job Advert Title: Talent Acquisition Services Lead
Location: Nihonbashi, Tokyo
Division: Human Resources
Employment Class: Permanent
Description
【募集の背景 / Purpose & Scope】
• The Talent Acquisition Services Lead is responsible for the effective and efficient execution of the Talent Acquisition Services team. This includes all recruitment including Astellas and Non-Employee resources.
• Responsible for the Global provision of Talent Acquisition including retained, outsourced and preferred suppliers.
• Oversee and optimize the recruitment process from position to onboarding, ensuring an effective & efficient business focussed practices and legal compliance.
• Engage and manage complex stakeholders across all levels of the organization, ensuring alignment and effective communication throughout the position to day 90 process.
• Manage relationships with multiple RPOs and preferred suppliers, ensuring they deliver high-quality talent and adhere to service level agreements (SLAs).
• Proactively analyse recruitment metrics and trends to provide insights and drive through to recommendations improvements and strategic initiatives. Continuously identifying inefficiencies and ensuring robust solutions are implemented that streamline and enhance the candidate experience.
• Work closely across HR and the business to understand future needs and develop effective recruitment approaches to meet expectations.
• The role will sit in the People Services Leadership Team and report to the Head of Global Peoples Services working closely with the third parties, other People Services teams, across the broader HR function and directly with the business.
【職務の内容 / Essential Job Responsibilities】
The following job description is intended to describe the general nature of the job that may include other duties as assumed or assigned; it is not intended to be all-inclusive or limit of the duties of the position.
（雇入れ直後）
Key Accountabilities:
● Accountable for delivering the Global Talent Acquisition Services Model across all geographies at Astellas including both:
o Globally outsourcing of end-to-end recruitment to Astellas’ Talent Acquisition Partners
o The retained team where appropriate.
● Accountable for the provision of exceptional Talent Acquisition Services team including those delivered by third party partners and the retained Talent Acquisition Services Team.
● Accountable for driving performance of all Partners to ensure that objectives are met and SLA’s and KPI’s are achieved.
● Accountable for the high performance of the Global Talent Acquisition Services Team; providing leadership, role clarity, career development and coaching in addition to monitoring the team’s performance.
● Accountable for developing the annual Talent Acquisition Services budget globally and ongoing management of the budget provided by the People Services function.
Key Deliverables:
● Development and Execution of Global HR Service Delivery Engagement and Communications Strategy:
o Develop the Global Talent Acquisition Services Engagement and Communications strategy ensuring that all Global stakeholders have clarity on key performance and improvements
● Delivery of Exceptional Global Talent Acquisition Services Provision:
o Continually drive the performance of Astellas’ Partner against SLA’s including the monitoring, tracking and reporting of SLA’s for all countries, regions and geographies
o Meet regularly with Astellas’ Partners to continue to build collaboration and drive a high level of service.
o Effectively manage and continuously improve the performance of Astellas’ retained Global Talent Acquisition Services Team ensuring that a high level of service is provided to customers and all SLA’s and KPI’s are achieved.
o Proactively manage metrics to ensure that escalated issues about Global Talent Acquisition Services are dealt with in an effective and timely manner.
o Maintain and improve quality standards within the team as well as identifying and bringing forward opportunities for improvement as appropriate.
o Collaborate with the Projects and Continuous Improvement Team and Global Relationship Manager to identify opportunities to drive efficiencies, drive continuous improvement and continue to enhance the level of service provided by HR.
o Work across HR to add and or modify the suite of services provided driving through any changes to scope using appropriate governance and change request processes.
● Management of Global Talent Acquisition Services Delivery Budget:
o Development of the annual Global Talent Acquisition Services budget
o Ensure proper budget performance and alignment.
o Identify opportunities to create efficiencies and economies of scale.
● Leadership and Management of the Global Talent Acquisition Services Team:
o Develop capability across the Global Talent Acquisition Services Team and establish a programme to enhance skills and service levels, in partnership with Managers.
o Support third party partners in developing the capability of third-party resource.
o Direct management responsibility for multiple members of the retained Talent Acquisition Services Team across the globe
o Provide coaching and mentoring opportunities to support in career and capability development.
o Promote a culture of continuous improvement to encourage all team members to look out for opportunities to enhance the quality of the service.
o Provide support as they start to adopt more global ways of working - encouraging the team to think global and act local.
Ways of working:
● Provide guidance, support and insight to direct reports
● Work supportively and collaboratively with other teams
● Manage the ongoing performance of HR Service Delivery Team
● Build relationships and trust with key stakeholders
● Seek opportunities to grow services
● Strive for consistency in the provision of services
Encourage a growth mind-set develop greater depth of capability
（変更の範囲）
会社内での全ての業務
【就業環境に関する要件 / Specific Physical or Environmental Requirements】
Willing to work additional hours and/or travel as required by the business.
【応募要件 / Qualifications】
＜歓迎 / Must＞
＜歓迎 / Preferred＞
Competencies
Customer Focus:-
• Acts to support a culture where everything is done to enhance value to patients. Intentional about meeting/exceeding customer expectations.
• Proactively seeks feedback to improve service provision.
Strategic Orientation:
• Understands how personal/team objectives contribute to Astellas’ strategy and functional goals.
• Balances ‘bigger picture’ goals and operational requirements, overcoming challenges/barriers to delivery.
Innovation & Change:
• Identifies improvements and generates new ideas, methods or solutions. Positively embraces change.
• Continuous improvement approach; takes personal ownership to improve ways of working and leverage/share best practice.
Results Orientation:
• Ability to work autonomously and make evidence-based decisions: judgement to know when to seek guidance or escalate
• Methodical with ability to prioritise and meet deadlines. Tenacious to follow up and resolve outstanding matters and explore options.
• Excellent attention to detail and financial awareness (raise/process/track Purchase Orders etc.)
• IT literate (Intermediate stage) to type/ create and edit reports, trackers etc. Excel, Word, PowerPoint, Outlook and eLearning and online systems (e.g. LMS, ZINC, TMF etc. databases). Intranet and web.
• Good written and verbal communications including ability to prepare updates, summaries, emails to employees and managements.
Communication & Collaboration:
• Collaborates: values others views and perspective. Able to challenge respectfully and propose alternative solutions.
• Proactively shares knowledge, and adapts approach to build consensus and respect diverse views and cultures.
Developing & Inspiring:
• Proactively shares knowledge and best practice and encourages others to develop.
• Learns from own/others experience and proactively seeks to develop personal capability.
• Regularly seeks feedback on personal contribution and growth areas.
Working as One Astellas:
• Takes personal ownership and acts as a role model of ethics and compliance treating everyone with respect.
Provides honest, constructive and timely feedback. Seeks feedback on own contribution and ways of working.
Experience
• Chartered MCIPD or equivalent qualification, or equivalent HR experience.
• Substantial experience of leading and managing complex operations within large multinational organisations
• Experience in setting up and/or running Global / Multinational Operations Teams
• Extensive experience in running a data driven Talent Acquisition model
• Extensive experience working with third party providers
• Experience of working in a hybrid model involving outsourced and in-house resource
• Significant experience across core HR functions (e.g. Compensation, Benefits, Performance Management, etc.) with proven extensive experience in HR process design, transaction support and employee administration
• Extensive HR process and transaction management experience
• A significant knowledge of HR metrics and their applicability
• Excellent written and oral communication skills in English. Additional languages are desirable.
• Significant experience of leading the development and implementation of a range of continuous improvement projects, including both technology and process improvement
• Demonstrated knowledge of Project Management Tools and Techniques
• A broad understanding of the HR employee lifecycle
• Good understanding of employment law, its application and best practice including implementing significant change in countries with work councils; trade unions and/or social partners.
• Proven excellent people manager with an ability to lead and motivate a large team in a global and virtual environment.
• Experience of coaching employees and managers on employee lifecycle processes
• Track record of effectively delivering large scale HR services through a shared service team
• Experience of delivering to customer service targets within a complex environment
• Ability to multi-task and alter direction easily to accommodate changing priorities
• Proven experience of managing conflicting priorities and manage client expectations.
• Significant experience of creating and managing a budget
【応募書類 / Application Documents】
和文履歴書・和文職務経歴書・英文レジュメ
Both Japanese and English Resumes are needed
【選考プロセス / Selection details】
書類選考 → 1次面接 → 2次面接 → 最終面接
※変更の可能性もございますので、予めご了承下さい。
CV screening → First interview → 2nd Interview → Final interview
*Please be advised that there might be a change in the process.
【勤務地 / Location】
（雇入れ直後）
東京都中央区 アステラス製薬 日本橋事業所 本社
Nihonbashi, Tokyo
（変更の範囲）
会社の定める事業場および自宅
【勤務開始日 / Start Date】
応相談
Will be decided according to the candidate's flexibility
【契約期間 / Contract Duration】
期間の定めなし
Not limited to specified period
【試用期間 / Probation Period】
試用期間原則なし
No probation period in principle
【給与 / Salary】
①基本給：当人の経歴・技術・技能等を考慮して決定
②裁量労働制の場合：裁量労働手当として職務グレードに応じて50,000～100,000円支給
③フレックスタイム制の場合：月間の所定労働時間を超えて勤務する時間に対して時間外勤務手当を支給
①Base salary: will be decided by the candidate's experience, skill and capability.
②When Discretionary Work System is applied: Discretionary work allowance will be paid.(50,000～100,000yen, based on the Grade)
③When Flextime System is applied: Overtime allowance will be paid for time worked in excess of prescribed working hours.
【昇給 / Salary Raise】
有り
【賞与 / Bonus】
有り
【諸手当 / Allowance】
裁量労働手当、住宅手当、通勤手当 等
Discretionary work allowance, Housing allowance, Commutation allowance, etc.
【勤務時間 / Working Hours】
8:45～17:45（月～木）、8:45～16:00（金）、企画業務型 裁量労働制
裁量労働制の場合、所定労働時間を働いたものとみなす
8:45～17:45（Mon～Thu）、8:45～16:00（Fri）
Discretionary Work System
8:30～17:30（月～木）、8:30～15:45（金）、企画業務型 裁量労働制
裁量労働制の場合、所定労働時間を働いたものとみなす。
8:30～17:30（Mon～Thu）、8:30～15:45（Fri）
Discretionary Work System
【休日 / Holidays】
完全週休２日制（土曜・日曜）、祝日、5月1日、夏季、年末年始
Weekends(Sat and Sun), holidays, May 1st, summer vacation, New Year holidays
【休暇 / Vacation Leave】
年次有給休暇、育児休業制度、介護休業制度 等
Annual paid leave, childcare leave system, nursing care leave system, etc.
【福利厚生 / Welfare】
雇用保険、労災保険、厚生年金、健康保険、共済会制度、社宅制度、持株会制度、財形貯蓄制度 等
Employment Insurance, Industrial Accident Compensation Insurance, Welfare Pension Insurance, Health Insurance, Mutual Aid Association System, Company Housing System, Employee Shareholder Association System, Property Accumulation Savings System
【アステラス製薬 採用サイト/ Career web site】
https://re-jp.astellas.com/jp/recruit/newgraduates/
For more information about Astellas, please visit our career web site.
"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."